As one of Toyota Canada’s certified DMS partners, PBS is included in an annual dealer satisfaction survey, along with four other DMS providers. The responses form a “report card” format that is then shared with the DMS companies, indicating how they did overall and how they stack up compared to their competitors.
PBS was fortunate enough to rank 1st in many categories, including the following:
All major DMS components – Accounting/Sales/Service/Parts
Product Features and Performance
Value for Money
Business Relationship with Company Representatives
Overall Satisfaction as a Business Decision
After Sales Training and Support
We are very humbled and proud of these TCI survey results and will continue working hard to maintain these levels for 2024 and beyond.
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