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Toyota Canada - Dealer Survey

Updated: Jun 19

Toyota Canada Article - 4Runner

As one of Toyota Canada’s certified DMS partners, PBS is included in an annual dealer satisfaction survey, along with four other DMS providers. The responses form a “report card” format that is then shared with the DMS companies, indicating how they did overall and how they stack up compared to their competitors.

PBS was fortunate enough to rank 1st in many categories, including the following:

  • All major DMS components – Accounting/Sales/Service/Parts

  • Product Features and Performance

  • Value for Money

  • Business Relationship with Company Representatives

  • Overall Satisfaction as a Business Decision

  • After Sales Training and Support

We are very humbled and proud of these TCI survey results and will continue working hard to maintain these levels for 2024 and beyond.

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