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Contact your expert Support team

Caring, award-winning customer support is just a phone call away.

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Reach out to us for assistance

Our Support team is available to assist you with software issues and questions Monday through Saturday. Please note that our support centres are closed on Sundays. 


Monday - Friday: 3:30am - 7:00pm MT
Saturday: 6:00am - 5:00pm MT
Sunday: CLOSED

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NOTE: These hours may be adjusted depending on provincial, state, and national holidays recognized throughout our office locations.

Main Lines

Toll-Free Support Line

Our main English line

Français

Direct Line: 1-866-242-9693

Extensions

Parts

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Service

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Accounting

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Sales

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Technical

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Head Office

4041, 128 Avenue SE

Calgary, Alberta, Canada

T2Z 5G6
 

Phone: 1-800-665-6304

For media inquiries: communications@pbssystems.com
For DMS Sales inquiries: 1-866-826-2933 or dms@pbssystems.com
For job opportunity inquiries: careers@pbssystems.com

Office Locations

Calgary, Alberta - PBS Winning Edge Tech Centre

3131 114 Ave SE, Calgary, AB T2Z 3X2

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Originally serving as PBS Systems’ headquarters, this building has undergone a transformation into our primary customer support centre. 

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Arlington, Texas

2229 Avenue J, Arlington, TX 76006, USA

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Did you know that the General Motors Assembly plant opened in Arlington in 1954? It’s no surprise that we’ve found a great spot here for one of our US offices. 

Dubuque, Iowa

500 Iowa Street, Dubuque, Iowa 52001, USA


Dubuque, fondly known as the “Masterpiece on the Mississippi” and the oldest city in Iowa, became PBS’ first official base of US operations in 2016.

Milton, Ontario

8135 Esquesing Line, Milton, ON L9T 9E3, Canada


A fast-growing community and significant suburban area in the GTA, Milton reflects the speed at which our organization continues to develop.

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Spanish Fort, Alabama

30500 AL-181 #462, Spanish Fort, AL 36527, USA


As the site of military action during the American Revolution and Civil War, Spanish Fort undoubtedly has an abundance of heritage, but it’s a young city that maintains a small-town feel.

Praise from our valued customers

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JACK CARTER NORTH STAR CHEVROLET BUICK GMC LTD.

"I Love PBS; very easy to work with and friendly customer service when needed."

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VAUDREUIL DODGE JEEP RAM FIAT

"Fantastic support by the PBS team! PBS employees really care about their dealers' success. Merci"

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DENNIS SEARLES CHEVROLET LTD.

"Always very helpful and polite! Never a problem they can't fix!"

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LISTOWEL FORD

"Since switching dealerships and moving to PBS, I have been especially impressed with the analysts that I have had. As a rookie with PBS, some of my questions have been basic, but everyone has been helpful so far! PBS, your analysts rock!"

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BARBER MOTORS CHEVROLET BUICK GMC

"Best tech support of any program I've ever used."

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ALLAN DALE INDUSTRIES

"It's great to have the support for questions as they arise. With the extensiveness of this program, it's nice to talk to someone and learn about shortcuts to help streamline our day-to-day workload."

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OGILVIE SUBARU

"I've worked at a few different dealerships and have never had customer service this quick and efficient from any of them! My rep was very helpful in guiding me through a fix that helped myself and the rest of my team. Thank you!"

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CENTENNIAL AUTO-SPORT & TIRE - SUMMERSIDE

"Every time I phone for assistance, I have a great experience. Keep up the amazing work!"

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WELLAND HONDA

"I've always had great service with anyone I speak with when I call in. Keep up the great work. Always a pleasure to deal with!"

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