Service delivery that keeps customers coming back
Clean up your service records
Link every vehicle to its complete service history—including repairs, inspections, and customer interactions—all in one platform.
Make it easier for your customers
Set up automatic reminders for routine maintenance, personalized offers, important recalls and more.
Stop leaving money on the table (driving out the door)
With up-to-date service history and diagnostic data at their fingertips, service advisors can generate add-on service recommendations.
Centralize service records to enhance customer communication
Designing customer-first service is easy when the whole team can see every customer interaction and itemized service details in one easy-to-update software. So we made it happen.
-
Link vehicles to contact details inside customer profiles
-
Run diagnostics with detailed vehicle histories
-
Automate service reminders based on past orders or shop activity
Take advantage of more upsell opportunities
Add Work Requests (AWRs) are estimates created by technicians, advisors, or the BDC to recommend extra work based on the vehicle’s history and condition. If a customer declines or defers, the Recommended Services utility will remind you of the deferred AWRs later.
-
Automated recommendations based on vehicle history and condition
-
Receive rationale for suggesting certain services
-
Speed up the approval process for add-ons
Simplify compliance and protect your dealership
Secure, detailed records for every transaction ensure your service documentation is accurate, complete, and always prepared for customer requests and audits from your accounting team.
-
Secure and organize all service transactions in a single database
-
Instantly share full service histories with accounting
-
Prevent compliance issues with accurate, automated record-keeping
User-Focused Interface
Intuitive design tailored for easy navigation and seamless dealership operations.
Dealership-Wide Software
Includes integrated modules for accounting, sales, service, and parts.
Digital Retailing & Service Suite
Allow customers to schedule, track, and book service appointments online.
More features service teams love
Explore everything v10 has to offer
As an all-inclusive dealership management software, v10 helps your accounting, sales, parts, and service teams all work together in one place.
v10 APEX | Service | "Smooth Operator"
Smooth is fast. Master smooth with v10 APEX.
All Ways Appointments
Serve up the full spread of online appointment booking options.
Full Dispatch
Save time and don't preassign. Watch your techs pull their own jobs.
Provoke peak profits with a multi-layered approach from your Dealer Management System.
Deploy the most effective upsell and add-work processes to maximize each and every appointment.
With moving parts comes friction, and what works for Bob might not for Rob. Our fully customizable dealer software keeps the gears greased and everyone happy.
© 2023 PBS SYSTEMS
CUSTOMER SUPPORT LINE
1-800-665-6304
MONDAY - FRIDAY
SATURDAY
SUNDAY
3:30 am - 7 pm MST
6am - 5pm MST
CLOSED
Schedules collide and you need to manage people.
From your techs to your waiting room, PBS Systems keeps everyone in check. This is where 35 years of industry expertise shines.
