Our support is...
Everything you need to keep your team ticking
You'll never walk alone
Award winning customer service. Industry leading customer retention. Neither is possible without comprehensive support services. We don’t rely on bots – we pick up the phone. That’s PBS Support.
Follow the leader
For over 35 years, PBS has been the backbone for some of North America’s most prominent dealerships. Whatever the requirements, our people and software have seen it all. So, dream big.
Building the best dealerships from the ground up.
PBS Systems has guided thousands of dealers to their full potential. The key is creating the most capable workforce through topflight training, superior support, and the most developed DMS software.
Our polish helps dealerships shine.
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Demo-to-Customer Rate – When dealers see PBS, most choose it
Customer Retention – Our customers stay for the long haul
Customer Satisfaction Index (CSI) – Industry-leading support
Dealerships across North America
Trusted by Thousands of Dealerships
With 3,500+ dealerships running PBS and hundreds more joining every year, our platform is built for long-term success. The numbers speak for themselves:
When you choose PBS, you’re joining a proven ecosystem of successful dealerships.
Today's thoughts.
Tomorrow's truth.
Your ambitions are bold; don’t let your DMS provider stand in your way. Our full-scale dealership solutions package is designed to grow your business. So, take on any dream and let PBS Systems pave your road to reality.
Sales at the Top
Your customers want to fast forward to when you hand them the keys. Our digital sales flow has you navigate the process with speed and precision to send them off smiling before they know it. Move fast, sell more.
Service in the Digital Era
Nobody likes waiting, especially your service customers. Use digital versatility to handle any shop scenario, and become the maestro of appointments, dispatching, and work orders to clear out your waiting room. Online Appointments, Express Pay and Digital Check in. All with PBS.
Parts to Keep You Planted
Ready and steady. That’s the mark of a potent dealership Parts department. With a full spread of tools designed with customization and intuition in mind, your processes stay simple yet highly adaptable to the unforeseen.
Accounting Purity
A no-nonsense approach delivers accounting automation where needed and performance everywhere. Tactile dashboards, configurable setups, and dealership-inspired features like in-house leasing form the DNA of this winner.
Results that speak to dealerships.
It’s no secret that our 99% retention rate and endlessly high customer satisfaction scores have put us at the head of the class. You’re sure to fulfill your ambitions with top-notch customer service and PBS’ capable hands.
Exceed expectations with our most powerful DMS yet.
"I had our whole group, which was eight stores and is now seventeen, switched to PBS"
Shane P.
Ford Lincoln
"I've been in the car business for over 30 years, and PBS has by far the best customer service! I recommend them to other dealers."
Lori S.
Chrysler
“Great team of people who made the transition very smooth. They were excellent to deal with!”
Reg L.
Chrysler Dodge Jeep
